RMA Request

Any refunds or exchanges must be completed within 45 days of your purchase.

All returns and exchanges must be received in their original packaging and literature and be in new, sellable condition.

We do not accept returns or exchanges on the following:

  • Mounted or installed products.
  • Vehicle Programmers.
  • Speedometer Calibrators.
  • Electronic products (12/24 Volt) that are not in factory sealed packaging.

Important Information

  • When returning or exchanging any product to us for any reason, an RMA number must first be issued by Lowriders Unlimited and be clearly attached securely to the packaging.
    • Please do not write on the packaging itself.
  • Any products being returned to us without an RMA number clearly attached securely to the packaging will be refused and returned to you by the delivery company.
    • Alternatively, any returns sent to us without an RMA number will be subject to a MINIMUM 25% restocking fee and a $35 administrative fee.

Special Order And Discontinued Products

  • We do not offer any refunds or exchanges on products that are special ordered for you or are discontinued.

Shipping

  • All shipping cost for products being returned, whether accepted or not, is the customer's sole responsibility.
  • Please package the product so that it can be safely returned to us by the delivery company.
  • Lowriders Unlimited is not responsible for any damage incurred during shipping. If damage has occurred, then it is the customer's sole responsibility to begin a damage claim with the carrier company.

Return Shipping Costs

  • The return shipping cost will be the customer's sole responsibility if the product you have ordered is no longer required.

Restocking Fee

  • All returned products may be subject to a 25% restocking fee on the total purchase price.

Outgoing Shipping Costs

  • If an item was purchased with "Free Shipping", the original actual outgoing shipping charges will be deducted from your refund.

Please fill out this form to request an authorization number, and ALLOW 24-72 BUSINESS HOURS for processing and a response regarding your request.